Privacy Policy

This Privacy Policy explains how Xiyou VPN (referred to as 'this Service' or 'we') collects, uses, and protects personal information when providing mobile and desktop VPN applications (referred to as the 'App'). The Service is provided as available, and we maintain privacy and data security within the scope of this policy.

When you download, install, or launch the App, we may collect basic operational data needed to run the service, including but not limited to your Internet Protocol (IP) address, device operating system version, in-app access paths, crash logs, and connection quality information. This data is used for: 1. Connection services: recommending available routes according to Xiyou VPN's node distribution and network status; 2. Performance optimization: identifying regional failures and congestion trends through anonymized aggregate data; 3. Service notices: sending security alerts, version updates, or service-change notices through your reserved email or account information when necessary. We do not use sensitive information for purposes unrelated to this Service.

We only transmit aggregated or anonymized data to necessary third-party service providers (such as Google Play Services, Firebase, etc.) for crash analysis, statistics, and feature improvement. Except in the following circumstances, we do not share personal information with third parties: 1. Complying with legal processes or regulatory requirements; 2. Protecting user safety or investigating fraud and abuse; 3. Working with service providers bound by strict confidentiality obligations. If you wish to stop new data collection, remove the App through the standard uninstall process on your device.

User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we deploy multiple layers of physical and electronic safeguards.

This Privacy Policy may be updated from time to time due to regulatory requirements, product features, or business adjustments. You are advised to check this page regularly. Your continued use after changes are published will be deemed acceptance of the revised terms. This policy officially takes effect as of October 4, 2025. If you have any questions or suggestions regarding our privacy practices, you may contact the Xiyou VPN team by email ([email protected]).